Everything about our text messaging program in one place: what we send, how often, what it costs, and how to stop.
The only way to be added to our text messaging program is to give us your mobile number and tick a consent box yourself, on our contact form. The boxes are never pre-ticked, the phone field is optional, and consent to receive text messages is never a condition of selling your home to us or of using this website.
There are two separate consents, and you can give one without the other:
We do not buy phone number lists and we do not message people who have not asked to hear from us.
These are representative of what we send. Each example sits under the consent you gave, and we do not send a promotional message on the strength of an informational consent.
Anything that asks you to reconsider selling, or that promotes our services, is a marketing message and is only sent to people who ticked the promotional consent box. Appointment confirmations, answers to questions you asked, and status updates on an offer you requested are informational.
Reply STOP to any message from us at any time. We will send one final message confirming that you have been unsubscribed, and then we will not text you again.
STOP is not the only way. You may withdraw your consent by any reasonable method — replying with words like STOP, END, QUIT, UNSUBSCRIBE or CANCEL, replying in your own words, telling us on a phone call, or emailing support@tryhomewise.co. We honour all of these, and we do not require you to use a specific keyword or a specific channel.
Reply HELP to any message for help, and we will reply with our program name and how to reach our support team.
Homewise LLC does not charge you for text messages. Message & data rates may apply depending on your mobile plan and carrier. Message frequency may vary, up to 4 messages per month. Mobile carriers are not liable for delayed or undelivered messages.
We do not sell or rent your information. Text messaging originator opt-in data and consent are not shared with any third party for marketing purposes. Full detail is in our Privacy Policy, and the program is also covered by our Terms & Conditions.